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Return and Refund Policy

Return and Refund Policy

Thank you for shopping at Jan Griggs Fine Art operated by Jan Griggs Fine Art.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

·        You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

        Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Jan Griggs Fine Art, 10041 E SONORAN VISTA CIR. Scottsdale, AZ 85255

·        Service refers to the Website.

        Website refers to Jan Griggs Fine Art, accessible from

·        Goods refer to the items offered for sale on the Service.

·        Orders mean a request by You to purchase Goods from Us.

Commissioned Work means a custom-designed good made specifically for You.

Your Order and Commissioned Work Cancellation Rights

You are entitled to cancel Your Order within 2 (two) days without giving any reason for doing so.

You are entitled to cancel Your Commissioned Work within 5 (five) days without giving any reason for doing so.

The deadline for cancelling an Order or Commissioned Work is from the date on which You ordered the Goods.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

·        By email:

·        By phone number: 2066501696

We will reimburse You for the purchase price or deposit on Commissioned Work no later than 14 days from the day on which We receive the clear statement. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

·        The Goods were purchased in the last 30 days

·        The Goods were not used or damaged

·        You have the receipt or proof of purchase

The following Goods cannot be returned:

·        Commissioned Works made to Your specifications or clearly personalized.

        The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. At our sole desecration we may adjust or modify this policy depending on each situation. You should send the Goods at the following address:

Attn: Jan Griggs Fine Art 10041 E Sonoran Vista Cir Scottsdale, AZ 85255 USA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.


If you have any questions about our Returns and Refunds Policy, please contact us:

·        By email:

·        By phone number: 206   650     1696